Why the best bosses aren't always nice

03/30/2011 | Poynter.org

There is such a thing as being too nice when it comes to being a manager, Jill Geisler writes. People who delay dealing with conflict, aren't aggressive about stating their points and avoid challenging employees who do not perform well aren't doing anyone favors, Geisler argues. "When people on the team encourage a boss to hold people accountable, give negative as well as positive feedback, and delegate more work -- managers finally realize that the kindest thing they can do for everyone is to become a little less nice," she writes.

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