Why you should know how retention affects revenue

04/3/2013 | ERE.net

People responsible for talent acquisition in their organization can gain support from other departments by showing how reductions in turnover can boost revenue, Shanil Kaderali writes. One way to show this is to calculate the percentage of your customers who don't renew their contracts because they see your company as having high turnover, Kaderali writes.

View Full Article in:


Published in Brief: