How to embrace feedback without getting defensive

04/4/2014 | Fast Track, The

Feedback can be difficult to hear and you may get defensive when someone offers an opinion of your performance, but it is important if you want to improve, write Douglas Stone and Sheila Heen in "Thanks for the Feedback." They suggest ways to solicit feedback that will be helpful, including asking, "What's one thing you see me doing -- or failing to do -- that's getting in my own way?"

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