How Southwest makes sure every employee hears its message

04/7/2011 | SmartBrief/SmartBlog on Leadership

Southwest Airlines was able to connect with its diverse workforce by using communication channels such as bulletin boards, podcasts, an intranet and an employee magazine, Miri Zena McDonald writes. The company also hosts about six meetings with the CEO annually, "complete with tailgating beforehand," McDonald writes.

View Full Article in:

SmartBrief/SmartBlog on Leadership