Australian schools task students with technical support

04/8/2012 | Sydney Morning Herald (Australia), The

In some Australian schools that have adopted bring-your-own-device programs, students are responsible for their own technical support. At one school, students use an online forum to troubleshoot technology problems. Another school has partnered with Apple, and students and teachers can use a dedicated phone in the school to call for technical support. The company also plans to train a team of students to provide technical support for Apple devices.

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Sydney Morning Herald (Australia), The

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