James May, president and CEO of the Air Transport Association, testified yesterday at a hearing on delays and customer service that weather is the cause of most lengthy flight delays. He explained that airlines don't like delays any more than customers do, and said the industry is working to solve the problems. A report by the DOT inspector general predicted that airlines will experience significant flight delays at major airports in New York, Chicago and Minneapolis this summer. Yesterday, DOT Inspector General Calvin Scovel noted that many initiatives aimed at reducing congestion and delays will not be in place this summer.
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