7 phrases to avoid when talking with customers

04/10/2014 | MTDSalesTraining.com

Buyers could lose confidence in your product and organization if you use certain problematic phrases during the sales process, writes Sean McPheat, managing director of MTD Sales Training. For example, sellers should avoid using the phrase "trust me," because trust is earned, he writes. Other phrases to avoid include "I give you my word" and "This is a limited offer."

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