Booking first-class tickets online is problematic, study says

04/11/2005 | NYTimes.com

A Consumer Union study found travelers encounter serious technology glitches when they attempt to book first-class tickets online, the New York Times reports. Travelers experienced "fare jumping" when using search engines Expedia, Orbitz and Travelocity. They selected a fare from search results only to find it had changed when they tried to buy it.

View Full Article in:

NYTimes.com

Published in Brief: