Column: American's unique approach to maintenance

04/12/2011 | Fort Worth Star-Telegram (Texas)

American Airlines is unique among U.S. carriers in handling the vast majority of its maintenance in-house, but that's a distinction that provides little competitive advantage, because no airline will question the safety of another airline. "So American is in a box," writes columnist Mitchell Schnurman. "It spends far more on maintenance and believes that the investment matters, but there's only so much that it dares say about it."

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Fort Worth Star-Telegram (Texas)

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