Wash. gift store thrives with a focus on customer service

04/14/2014 | Olympian (Olympia, Wash.), The

Customer service is a key focus of Janis Dean, owner of the Popinjay gift store, which has been open in Olympia, Wash., for nearly three decades. "If you're going to work for me, you have to look after the customers, look after the merchandise and look after the store," she said. In addition to her work at Popinjay, Dean is a past president of the Olympia Downtown Association.

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Olympian (Olympia, Wash.), The

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