13 steps to turn problem personnel into peak performers

04/15/2012 | EasySmallBusinessHR.com

Don't give up on managing difficult employees before you give them a chance. Work with the team member to understand his or her individual motivations and set goals, Dianne Shaddock writes. Also, make sure you convey your expectations -- and consequences -- early. And, be sure to include positive feedback when you can.

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