Every company has a "resident loudmouth," and while they can be annoying, they're also an important asset, writes Rod Miller. In the hands of a smart leader, that expressiveness can become an important way to give voice to employees' concerns. "Instead of trying to squelch your opinionated employees’ expression, you should harness their power and appreciate their potential influence on morale and productivity," Miller writes.
Are you ignoring or learning from your loudest employees?
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