Yodle, ReachLocal face small-business ire

Yodle and ReachLocal market themselves as hands-on search engine and Web advertising guides for small businesses, but both companies seem to have fallen out with many customers. Small-business owners and others have filed more than 240 complaints about one company or the other with the Federal Trade Commission. Some complaints say the companies don't deliver the search engine results they promise, and others say they promote services they don't provide.

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