Home-based travel agents are masters of their fate and have the power to make changes, big and small, to refocus their business, explore new ideas or change directions altogether. "More than anything, we encourage our members to explore new ideas for increasing and improving their businesses," said Ann van Leeuwen, vice president of North American member sales and service at Virtuoso. "It may require some risk, but sometimes you have to let your fear of inertia trump your fear of failure if you want to succeed in business." In this column, Jennifer Glatt offers seven ways to reinvigorate a home-based agency.
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