Aflac adopts Japanese outlook in its response to earthquake

04/17/2011 | New York Times (tiered subscription model), The

Aflac, a U.S. company, has a substantial presence in Japan, so last month's earthquake required an appropriate response by the company's Japanese offices. The company has been flexible in adapting to conditions that complicated its work in Japan and has also adopted culturally appropriate stoicism and graciousness in their relations with Japanese customers.

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New York Times (tiered subscription model), The

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