Southwest CEO earns praise from unions, fliers:

04/19/2010 | Dallas Morning News (free registration), The

Southwest Airlines CEO Gary Kelly is a numbers cruncher who made the surprising decision to stake out a position for no baggage fees, according to this profile. Kelly claims that despite howls from Wall Street analysts, the policy has helped Southwest grab nearly $1 billion in market share. Some analysts also criticize Kelly for being too soft on labor issues, but unions praise his emphasis on job security.

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Dallas Morning News (free registration), The

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