What Salesforce.com learned from Jerry Seinfeld

04/19/2013 | New York Times (tiered subscription model), The

Workers at Salesforce.com are encouraged to vent using a Seinfeld-inspired "Airing of Grievances" page on the company's internal social network, says Chief Operating Officer George Hu. "Employees can rant about anything," he says. "I will check in to get a pulse of the employees, and I'll sometimes make comments or explain what's going on."

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