United Continental is working on computer system, CEO says

04/20/2012 | Chicago Tribune (tiered subscription model)

United Continental is still smoothing out the kinks in its switchover to a new reservation system in March, CEO Jeff Smisek said. "The conversion was not perfect. There are still some issues," Smisek said. "We have everybody's focus and attention within the company on trying to remediate the last of them."

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