Internal communication helped Sprint build employee engagement

04/21/2011 | SmartBrief/SmartBlog on Leadership

After Sprint merged with Nextel, employees had grievances they sometimes took to social media. Instead of suppressing complaints, the company created "Sprint Space," a social-networking forum where employees could speak freely without fear of punishment, writes Miri McDonald. The forum helped Sprint engage its employees, turning their attitudes positive.

View Full Article in:

SmartBrief/SmartBlog on Leadership