For savvy innovators, silence speaks volumes

04/25/2011 | Portfolio.com

The best innovators learn to hear "the thundering sound of the thing that isn't being said," writes Mark Payne. Only by questioning assumptions so basic that they go unnoticed can creative types hope to come up with genuinely disruptive ideas, Payne writes. "In the pursuit of transformational questions, the unsaid is often the most telling thing," he writes.

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