Innovation tips from a New York deputy mayor

04/26/2011 | Harvard Business Review online

New York Deputy Major Stephen Goldsmith relies on transparent and participatory government to drive crowdsourced innovation in which city employees and residents contribute to "idea markets" where new solutions are created and tested. "By sharing increasingly robust information with the public and by opening two-way channels of communication and new platforms for collaboration, governments and citizens can work together to address even the most daunting challenges America's cities face," Goldsmith writes.

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