Patient navigators gain popularity

04/26/2011 | HealthLeaders Media

More health plans and physicians are hiring patient navigators or care managers, who are likely to be registered nurses, to help patients comply with medical regimens, manage chronic diseases and stay healthy in an effort to reduce hospital readmissions. Providers faced with reimbursement cuts due to readmissions are rethinking their ideas about disease management, experts say, but there isn't a lot of data yet on which patient navigator programs are cost-effective.

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