Column: United switch to reservations system proved a challenge

04/27/2012 | Washington Post, The

Columnist Christopher Elliott said United Airlines' switch to a different reservations system illustrates some of the challenges in an airline merger. "Call volumes surged from 1.5 million the week before the cutover to 2 million the week of the switch, exceeding what managers had planned for by 10 percent," Elliott writes.

View Full Article in:

Washington Post, The

Published in Brief:

SmartBrief Job Listings for Transportation

Job Title Company Location
Business Functional Analyst - Trax System
Hawaiian Airlines
Honolulu, HI
Security Officer
US Airways
Phoenix, AZ
Maintenance Control Supervisor
Spirit Airlines
Miramar, FL
Supervisor - Airport Operations - Ramp Service
United Airlines
Chicago, IL
Manager of SMS (Stations)
Allegiant Air
Las Vegas, NV