Consumers satisfied with unlimited wireless plans

04/29/2008 | eMarketer

Wireless carriers that offer unlimited plans, whether it be minutes or text messaging, have customers that are more satisfied with their provider, according to J.D. Power & Associates. "Considering that these plans seem to boost overall satisfaction as well as lower switching intent, it's not unexpected that more carriers have expanded their unlimited service plan options to include flat-rate pricing," said Kirk Parsons at J.D. Power & Associates.

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