Offer extreme customer service to ride through slump

04/30/2008 | CNNMoney/Fortune Small Business

Businesses can beat the economic slowdown by going the extra yard and offering extreme customer service. One entrepreneur's strategy for staying afloat included getting in tune with the community; showing customers that the business cares with a high staff-to-customer ratio; and using customer feedback to win new customers.

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CNNMoney/Fortune Small Business

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Human Resource Director
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Salt Lake City, UT