Experts offer ideas for easing tension in health care workplaces

04/30/2014 | BeckersHospitalReview.com

Data discussed at an Institute for Healthcare Improvement WIHI broadcast point to workplace tension among clinicians as a possible cause of poor patient satisfaction, preventable adverse events and higher health care costs. Experts who took part in the broadcast discussed strategies for addressing conflicts, including taking time to understand underlying issues and separating the individual from the problem.

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