J.C. Penney is asking customers to "come back" in social media posts as well as a new commercial, admitting that it has made mistakes and promising "to listen to you, to hear what you need, [and] to make your life beautiful." The push comes after the company dumped CEO Ron Johnson, who tried to eliminate deals and coupons.
J.C. Penney says it's listening, asks customers to "come back"
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