Risk managers are challenged by major coverage gaps in commercial casualty insurance policies and are offered limited services to mitigate their exposures, although market conditions are mostly favorable, a panel of risk managers said at an industry conference. "As more American companies move into service-oriented business models and away from manufacturing, I'm not sure insurers are keeping up with that. ... It's really a challenge to design an insurance program that is creative enough to meet those needs," said Maria Diaz of Xerox.
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