Deliver bad news without destroying relationships

05/7/2010 | SmartBrief/SmartBlog on Workforce

Delivering bad news the right way can strengthen the company's relationship with workers, Martha Finney writes. Bad news should be delivered as quickly as possible by the appropriate decision-maker, and put into context, she notes. "[R]ight now what they really want to know is, 'What's this news going to do to my mortgage payment and my kids' education?'" she writes.

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