Study: Communication skills help nurses handle disruptive docs

Perioperative nurses who participated in a communication skills program improved their ability to handle disruptive behavior by physicians, according to registered nurse Rebecca Saxton of the Research College of Nursing in Kansas City, Mo. Her study, published in the AORN Journal, found increases in total mean self-efficacy scores right after training. A month later, nurses said they were able to address the doctors' behavior 71% of the time.

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Training Helps OR Nurses Manage Disruptive Physician Behavior - DoctorsLounge.com