Can franchisees find success by going rogue?

05/8/2012 | Smoothie Operator - Slate

Unlike independent restaurateurs, franchisees must largely conform to a concept that's geared toward providing guests with the same experience in each restaurant, but some operators are finding success by letting loose a small part of their inner mavericks. For one Jamba Juice franchisee that meant creating a food menu to replace the $5 fruit smoothies that his customers in the Bahamas weren't buying.

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Smoothie Operator - Slate

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