The battle of who couldn't care less

05/9/2013 | Level Blog

Leaders need to project confidence during negotiations and other confrontations, but, ironically, that confidence is often born of indifference to the results of a given showdown. Caring too much about a specific outcome blinds bosses to the full range of options, explains Scott Eblin, and makes it less likely they'll achieve the outcome they desire. "[T]he confidence that comes from indifference makes you a more effective leader," Eblin writes.

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