Homeowners need to stay updated on what policies cover, experts say

Arizona's Department of Insurance is looking into coverage complaints by 22 Yarnell-area homeowners who are looking to rebuild their homes after a wildfire last year. Insurance experts advise homeowners to stay informed about what their policies cover. "Most agents steer homeowners away from actual-cash-value policies. They want you to have a good customer experience if you make a claim," said Christopher Hackett of Property Casualty Insurers Association of America.

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Arizona Republic (Phoenix) (tiered subscription model), The

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