Heathrow earns best passenger approval score on record

05/13/2013 | Airport-World.com

London's Heathrow Airport is showing improvement when it comes to passenger satisfaction. According to the ACI Airport Service Quality survey, the airport earned a 3.99 score for the first quarter of this year, up from 3.92 during the same period in 2012. The score was the best on record for the airport.

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