How Google tackled slippery PR slope of

05/15/2007 | CNNMoney

When jewelry retailer threatened to take its Google AdWords business elsewhere after sales dropped, the search giant responded by sending a five-member team to address the store's concerns. The move showed Google's understanding of its need to keep its customers happy -- as well as maintain good PR -- according to this article.

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Affiliate Solutions Consultant
Santa Barbara, CA
Yield Manager
New York, NY