Companies shift toward longer-term contracts with TMCs

05/15/2009 | Transnational, The

Travel-management companies have confirmed the trend toward longer-term contracts with many companies, particularly those with multinational programs. TMC executives say that as the travel programs become more complex, they take longer to implement and results take longer to achieve. "The attributes I saw of companies that were looking for the longer-term contracts were those that had more complex programs, looking to consolidate around the globe and looking to aggressively implement end-to-end solutions, from a front-end portal to back-end expense management," said Mike Janssen, North America division president at BCD Travel.

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