FiOS, U-verse TV top consumer index; fixed-line gains

The latest American Customer Satisfaction Index puts Verizon Communications' FiOS TV and AT&T's U-verse TV at the head of the class for cable and satellite services measured as they delivered scores of 73 and 72, respectively, compared with the sector average of 66. Fixed-line phone service increased 4.2% to an index of 75, with AT&T increasing 5.6% to 75 and Verizon gaining 2.8% to 73. All scores were based on an index of 100.

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