Traveler wish list: Better-quality airport signage, free Wi-Fi

05/18/2011 | (U.K.)

This Future Travel Experience features the results of "a social media-inspired discussion" to chart the most pressing needs at the world's airports. Nearly a third of airline passengers yearn for improved airport signage and better-quality communication and staffing. Free Wi-Fi in the terminal building was the second- most-common request.

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