Hesse: Sprint in "third inning" of rebuild

05/20/2008 | Washington Post (tiered subscription model), The

Sprint Nextel CEO Dan Hesse says the company has made strides in overcoming its operational and financial problems, telling an interviewer that Sprint was "in the third inning" of its overhaul. One example of improvement he pointed to was making employees more personally responsible for how customers are treated.

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Washington Post (tiered subscription model), The

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