Business travel veterans are used to obstacles of regular travel

05/21/2013 | New York Times (tiered subscription model), The

Carol Margolis dealt with some inconveniences on a recent business trip from Norway to Colorado, highlighting the fact that even the most experienced business traveler can hit some snags. "Well," she explained, "between the five-hour nighttime bus ride and then walking in on someone else's hotel room in Oslo, then having to sit in 36F in coach despite a business-class ticket, then having to spend an extra $6,000 on a new ticket to get back to Norway because they didn't have my reservation on the return flight, and then my bag not showing up, and having to buy cheap shoes that didn't fit ..."

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