Don't brush your mistakes under the rug, Twitter CEO says

05/22/2013 | Inc. online (free registration)

When Twitter CEO Dick Costolo messes up, he makes sure everyone knows about it. That example makes it easier for subordinates to confess their mistakes, which allows Twitter to deal with them productively, Costolo explains. "I want everyone on my team doing that and not covering up mistakes and not getting help they need," he says.

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