American Airlines President Scott Kirby commented that the airline industry's "regulatory history has not been very good. We're not thought of as an industrial business (by) regulatory." At the moment, he said, the most airlines can wish for is that the government "do no harm." Airlines for America said in response to Department of Transportation's recent proposed rule, "The government does not prescriptively tell other industries (hotels, computer makers, rental car companies) how they should sell their products, and we believe consumers are best served when the companies they do business with are able to tailor products and services to their customers."
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