Help new hires learn about customers' needs

05/30/2013 | Sales Benchmark Index

Your company will do a better job of getting new hires up to speed if you focus on the customers' needs, writes John Kenney. In general, a customer-focused program should help new hires understand buyers, the purchasing process that customers use and how buyers move from one stage to the next, he writes.

View Full Article in:

Sales Benchmark Index

Published in Briefs: