All dealership employees should remember to sell

06/1/2009 | Power Equipment Trade (registration required)

Although equipment dealerships should have a staff of sales representatives, all employees should make an effort to sell the dealership's service and products. Parts-counter and service personnel can increase sales through knowledge of products and excellent customer service. Through "consultant-style" selling, technicians can recommend parts and services to keep equipment running smoothly.

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Power Equipment Trade (registration required)

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