ASTA alerts agents to Delta's plan to audit GDS bookings

06/3/2008 | Travel Trade

Delta plans to audit all GDS bookings for policy violations and use the controversial Payment Express tool from ARC to automatically collect penalties stemming from violations, ASTA says. The association is advising agents to review Delta's policies and promptly dispute all unwarranted charges. With the move, Delta becomes the second airline, after United Airlines, to use Payment Express to deduct carrier-imposed fees from agents' accounts.

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