NYC's Hilton Midtown to scrap room service

The New York Hilton Midtown has announced that its room service will be discontinued in August, to be replaced by a self-service dining area that offers to-go food items. A property spokesman said the decision was made in light of weakening demand for the service. Several hotel leaders and observers speculate that more hotels in the full-service segment may soon follow in the Midtown's footsteps amid changing consumer preferences and the cost of maintaining a room service operation.

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