Service lets users create tutorials for online tools

06/4/2013 | CBS MoneyWatch

A tool called Walkme could help you document guidance for employees who use websites or online applications, Dave Johnson writes. The tool allows for the addition of text balloon that prompts users along the way. "Users can see exactly what information they need to enter and what to do next at every step of the process," he writes. A limited version of Walkme is available for free.

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