Why leaders should take time to hear their workers

06/9/2014 | SmartBrief/SmartBlog on Leadership

On average, people retain only about a quarter of what they hear -- but business leaders should strive to do better, writes John Keyser. Paying attention is vital if you want to boost employee morale and productivity, Keyser writes. "If our team members feel appreciated and valued, if they feel they are heard, they will more likely be fully engaged and take pride in their work," he argues.

View Full Article in:

SmartBrief/SmartBlog on Leadership

Published in Briefs: