Share information to produce aware, motivated employees

06/10/2008 | Power Equipment Trade (registration required)

Creating awareness among employees requires cross-training, education and openness, according to consultant John Walker. One dealership goes so far as to share bottom-line financial information, including profit margins, with all employees so they better understand management's concern over wasted resources.

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Power Equipment Trade (registration required)

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Vice President, HEDIS & Performance Outcomes
Dayton, OH