Delivery services aim to replace room service

06/10/2013 | New York Times (tiered subscription model), The

Some major hotels are doing away with room service, providing a growing opportunity for players including GrubHub, Seamless and, delivery services that offer travelers the ability to order less-pricey meals online from local restaurants. "Two years ago I might have received one or two inquiries from hotels in a six-month period, while in the past six months I’ve seen a dramatic increase in the number of conversations I’ve had with hotels," said Seamless general manager Nicholas Worswick.

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New York Times (tiered subscription model), The

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